Utility Providers

Settling into a new city is a breeze when you’ve got straight-up info on your household essentials. In Omaha, most of what keeps your lights on, heat going, and water flowing comes from trusted, community‑focused services—from the customer‑owned Omaha Public Power District (OPPD) that powers over 855,000 people across the metro area to the uniquely Nebraskan Metropolitan Utilities District (M.U.D.), which handles both water and natural gas for much of the metro and beyond. If your new home sits just outside those zones, especially in places like Papillion, La Vista, or Gretna, you may also connect with Black Hills Energy for natural gas service. Let’s walk through each provider so you know exactly where to call, click, or connect as you get comfortable in Omaha.

Electricity – Omaha Public Power District (OPPD)

  • Customer Service (non‑outage issues):
    Omaha Metro: 402‑536‑4131
    Outside Omaha: 1‑877‑536‑4131

  • Emergency / Power Outage reporting: 1‑800‑554‑OPPD (1‑800‑554‑6773)

  • Website: oppd.com

     

Water & Natural Gas – Metropolitan Utilities District (M.U.D.)

  • Regular Customer Service:
    Omaha Metro: 402‑554‑6666
    Toll‑Free: 1‑800‑732‑5864

  • Emergency (Gas, Water, CO leak): 402‑554‑7777 (24/7)

  • Meter‑Reading Hotline: 402‑554‑7008

  • Website: mudomaha.com

Trash & Recycling Services in Omaha Area

Municipal Service (Inside Omaha City Limits)

  • Provider: City of Omaha via Wasteline (contracted to FCC Environmental)

  • Issues & Missed Pickups: 402‑444‑5238

  • Website: Wasteline.org — to check collection schedules, recycling rules, yard waste guidelines, and more.

  • Yard Waste Season: Spring and fall are free; other times require $2 stickers.

Private Trash Services (Outside City Limits or in Nearby Communities)

Papillion Sanitation

If you’re near Elkhorn, Papillion, or Bellevue, this is a top local provider.

  • Service Area: Sarpy, Douglas, and Cass counties—includes Elkhorn and much of the metro area.

  • Office Address: 13508 Fort Crook Road South, Bellevue, NE 68123.

  • Phone: 402‑346‑7800 (Office hours: Monday–Friday, 8 AM–5 PM).

  • Website: papillion‑sanitation.com  —where residents can:

    • Pay bills,

    • Request service quotes,

    • Report missed pickups or damaged carts,

    • Schedule bulk item pickups.

  • Highlights: Two free bulk pickups per year (up to 60 lbs, 4 × 2 ft). Additional pick-ups available for a fee.

 

Other Private Providers 

  • Abe’s Trash Service – 402‑468‑5434

  • Gretna Sanitation – 402‑332‑4710

  • Waste Management of Nebraska (WM) – 888‑618‑2252

  • Waste Services of Nebraska – 402‑590‑2000